Office365 / Microsoft 365 starts apps setup and shows splash screen, then quits

Office365 / Microsoft 365 starts apps setup and shows splash screen, then quits

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This article covers how to resolve the following behavior when installation Office 365 Apps. 

Symptom:

Office 365 / Microsoft 365 app installation starts, show the installation splash screen and then installation disappears. 

Resolutions:

Clean Uninstallation of Office 365 

  1. Download the automated tool.
  2. At the bottom of the browser window, select Runto launch the exe file.
  3. Select the version you want to uninstall, and then select Next.
  4. Follow through the remaining screens and when prompted, restart your computer.
  5. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
  6. If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365Office 2019Office 2016Office 2013Office 2010, or Office 2007.

 

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