Archive

How to Trace Email Messages in Microsoft 365

Purpose

This article describes how to conduct mail trace in Exchange Online 

Resolution

A Message Trace can be used to trace emails through Exchange Online, based on defined criteria (for example an email address, date range or delivery status).

1. Log into https://portal.office.com as an admin
2. Click on Admin
3. Under Admin Centers, click on Exchange
4. Click on Mail Flow -> Message Tract
5. Click on Start a Trace
6. Fill out the New Message Trace form as per your requirement
7. Click on Search

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Office365 / Microsoft 365 starts apps setup and shows splash screen, then quits

This article covers how to resolve the following behavior when installation Office 365 Apps. 

Symptom:

Office 365 / Microsoft 365 app installation starts, show the installation splash screen and then installation disappears. 

Resolutions:

Clean Uninstallation of Office 365 

1. Download the automated tool.
2. At the bottom of the browser window, select Runto launch the exe file.
3. Select the version you want to uninstall, and then select Next.
4. Follow through the remaining screens and when prompted, restart your computer.
5. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
6. If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007.

 

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Connect Powershell to Other 365 Services

This article will cover how to connect to different Microsoft 365 services.

Exchange Online
Security and Compliance
Sharepoint Online
Microsoft Teams

Connect to Exchange Online

Install Module:

Install-Module -Name ExchangeOnlineManagement -RequiredVersion 2.0.5

Connect to Exchange Online

$Creds = Get-Credential
Connect-ExchangeOnline -Credential $Creds

Connect to Security and Compliance Center

Connect to Security and Compliance Center command.

$Creds = Get-Credential
Connect-IPPSSession -Credential $Creds

Connect to SharePoint Online

Connect to Sharepoint Online command.

Module Installation:

Install-Module -Name Microsoft.Online.SharePoint.PowerShell

Connect to SharePoint Online

$Creds = Get-Credential
$orgName = “TenantName”
Connect-SPOService -Url “https://$orgName-admin.sharepoint.com” -Credential $Creds

Connect to Microsoft Teams

Connect to Microsoft Teams command.
Module Installation:

Install-Module -Name MicrosoftTeams

Connect to SharePoint Online

$Creds = Get-Credential
Connect-MicrosoftTeams -Credential $Creds

Connecting to Azure AD using Powershell

This KB will cover how to connect to Office 365 (Azure AD) using Powershell. 

 

Module Installation

1. Launch Powershell as a Administrator and the following Modules
   1. MSOnline
   2. AzureAD

Commands:

Install-Module -Name MSOnline

Install-Module -Name AzureAD

If you receive a message about installing from an untrusted repository, ensure that it refers to the PSGallery repository, then enter Y

Connect Powershell to Microsoft 365

1. Create a Credential Object
   
   Command:

   $Creds = Get-Credential

   You will be promoted to enter your Microsoft 365 admin credentials and click on OK
   
   

2.  To connect to the Azure Active Directory Module for Windows PowerShell or MSOnline module, use the Connect-MsolService cmdlet and supply the $creds variable.
   
   

   Connect-MsolService -Credential $creds
   
   

Verify Your Connection

If PowerShell makes a successful connection using the MSOnline module, the windows will not prompt any information. To verify the connection, please run the following command. 

Get-MsolCompanyInformation

 

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